Cancellation Policy
Cancellation by Individual: BISA will provide a full refund of registration fees, less an administrative processing fee of $100, for any cancellations received in writing on or before Tuesday, January 14, 2025. Cancellations must be emailed to registration@bisanet.org. Telephone cancellations are NOT accepted for refunds. Participant must obtain confirmation of receipt of email from registration@bisanet.org on or before the cancellation deadline. All refunds will be processed within 30 days of date cancellation received to the original form of payment. After Tuesday January 14, 2025, there will be no refunds for registrations cancelled whatsoever. Substitutions can be made, without a fee, by contacting the registration team at registration@bisanet.org. Hotel reservations must be cancelled separately and directly with the hotel.
Cancellation by BISA: If, for any reason beyond BISA's control, BISA determines that the BISA 2025 Annual Conference must be shortened, delayed, dates changed, or otherwise altered or changed (collectively 'Show Adjustment'), Participant understands and agrees that BISA shall apply the registration fees paid by Participant to the same event occurring in the following calendar year. Should Participant prefer a refund, they may request it in writing to BISA, and BISA shall refund the registration fees paid by Participant, less a $100 administrative fee. Furthermore, Participant understands that all losses and damages it may suffer as a consequence of a Show Adjustment or cancellation are its responsibility and not that of BISA or its directors, officers, employees, agents, or subcontractors. Except as otherwise provided above, Participant understands that it may lose all monies it has otherwise incurred for the BISA 2025 Annual Conference, including travel, lodging, etc.
No-Show Policy
By registering for the BISA 2025 Annual Conference, you are agreeing to attend the event. If you do not plan to attend, please cancel no later than Tuesday, January 14, 2025. Any cancellations after January 14 or no-shows during the event will result in a $100 cancellation fee. You will be invoiced post-event.